Effective Date - Last Updated: 05.03.2025
These Terms & Conditions ("Agreement") govern your use of Blog Team, a service provided by Elevandos Yazılım ve Medya Limited Şirketi ("we", "us", or "our"). By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree, you should not use our services.
1. Payment Processing
All payments for Blog Team services are processed through a third-party payment service provider, which acts as the Merchant of Record for all transactions. This provider manages all aspects of payment processing, including payments, invoicing, tax collection, subscription management, fraud protection, and more.
By using our platform, you acknowledge and agree to the provider's role in handling these processes.
2. Payments and Subscription
- Payments for Blog Team services are processed through our third-party provider. You agree to provide accurate and up-to-date billing information when subscribing to our services.
- By subscribing, you authorize us to charge you the applicable fees based on the subscription plan you choose.
- Payments are non-refundable, except as required by applicable law or according to the specific refund policy outlined below.
3. Refund Policy
We follow a 30-day money-back guarantee policy. If you are not satisfied with our service, you may request a refund within 30 days of your initial purchase. To request a refund, please contact us via [Insert Contact Email]. This request will be processed through our payment service provider as part of their standard procedures.
4. Product Fulfillment
Upon successful payment, we will deliver the product (such as access to the Blog Team platform) to your account. We ensure that the product is activated and accessible immediately upon payment completion.
5. User Responsibilities
You agree to:
- Maintain an active website or app and only accept payments through these channels using our third-party payment provider.
- Never send payment links directly to customers; all payments must be made through your website.
- Clearly state the products, services, or subscriptions that customers are purchasing, and ensure the payment amount is transparent before checkout.
- Display our terms and conditions and refund policy on your website and ensure the buyer accepts them before completing the purchase.
- Provide accurate contact details, including support emails and phone numbers, for customer inquiries.
- Not engage in deceptive sales practices or sell products that are prohibited under our policies.
- Notify us promptly of any changes in your product description, terms & conditions, or contact information.
6. Privacy and Data Protection
We collect and process data in accordance with our Privacy Policy, which complies with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our service, you agree to the collection and use of your personal data as outlined in the Privacy Policy.
7. Disputes and Chargebacks
In case of a dispute or chargeback, our payment service provider will represent you and handle the dispute process. A chargeback can occur when a customer disputes a charge due to reasons such as fraud, non-recognition of the charge, dissatisfaction with the product, or failure to receive the product.
- Chargebacks incur a fee, which will be passed on to you. The chargeback fee varies depending on the payment method used.
- If our payment service provider wins the dispute, the original transaction amount and fees will be returned to your account.
It is important to keep your dispute rate low (below 0.75% of transactions). We recommend proactive communication with customers to resolve issues before they escalate into chargebacks.
8. Online Fraud Prevention
To protect against fraudulent transactions:
- Be vigilant of unusually large or frequent transactions.
- Use additional checks, such as verifying customer identity or refunding risky transactions to minimize chargeback risk.
- Our payment service provider will take the necessary steps to detect and prevent fraud, but we encourage you to monitor transactions on your end as well.
9. Website Security
Your website must be SSL-secured to ensure the safety and confidentiality of customer data. We recommend using an SSL certificate to prevent unauthorized access to sensitive information.
10. Termination and Suspension
We reserve the right to suspend or terminate your access to Blog Team at any time if we detect fraudulent activity, violation of these terms, or non-compliance with our policies. Upon termination, you will no longer be able to access the services, and all fees paid will be forfeited, unless otherwise specified.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Elevandos Yazılım ve Medya Limited Şirketi is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use Blog Team, including but not limited to loss of revenue, data, or business opportunities.
12. Amendments to These Terms
These Terms & Conditions are governed by and construed in accordance with the laws of Turkiye. Any disputes shall be resolved in accordance with the dispute resolution process set out by our payment service provider, including the potential involvement of a trade ombudsman if necessary.
13. Limitation of Liability
We reserve the right to amend these Terms & Conditions at any time. Changes will be posted on our website, and your continued use of Blog Team after such changes will constitute acceptance of the revised terms.
14. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 hello@blogteam.co
📍 Elevandos Yazılım ve Medya Limited Şirketi
Adalet Mah. Manas Bulvari, No:47/B Folkart Towers K:26 Kapı No: 2601 Bayrakli / Izmir / Turkiye
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